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    • Home
    • About Us
    • Services
    • CDAP
    • Contact Us
  • Home
  • About Us
  • Services
  • CDAP
  • Contact Us

What We Do

At Forward Matters, we prioritize the profitability of your business. 

We help streamline critical processes and reduce labour costs by:

  • Addressing bottlenecks
  • Upgrading systems
  • Refining training material


As technology evolves, businesses get caught up in legacy systems and fail to stay updated on the latest, most efficient business products. At Forward Matters, we identify and implement software solutions to support the operations that make you money. We act as a liaison between your business and the ever-expanding network of technologies and products. 


Our expertise in adult learning and IT take aim at the leading cause of IT projects and integrations failing - poor user adoption. Our expertise in process consulting and adult learning will ensure that when solutions are implemented, they are adopted by your employees without complication. We work closely with the experienced members of each organization to design training solutions that make existing employees better at their work, while increasing the success and retention of new hires. 




'Tell me and I forget. Teach me and I remember. Involve me and I learn.' –Benjamin Franklin

Our Services

Process Improvement

Learning Optimization

Process Improvement

  • Identify bottlenecks within processes
  • Map processes to paint a detailed picture of the workflows
  • Apply Eliminate, Transfer, Hone, Automate Methodology

IT Integration

Learning Optimization

Process Improvement

  • Facilitate the shift towards a business that utilizes tech to it's highest potential
  • Consider and develop a recommendation from the entire product landscape


Learning Optimization

Learning Optimization

Learning Optimization

  • Develop training for targeted audiences based on careful analysis of needs.
  • Facilitate knowledge transfer between retiring employees and new hires.
  • Coordinate with key stakeholders and subject-matter experts to ensure accuracy of training. 

Success Stories

BPS Securities (pdf)Download

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Office Number: (506) 608-5337